Need Help?

Phone:  256-830-8093
Email:  support@mysynergia.com
 

Need Help?

Phone:  256-830-8093
Email:  support@mysynergia.com
 

Intuisis i1 Telephone System Frequently Asked Questions

The i1 system is $999 and includes a support subscription of $62.50/ month.
– The Internet protocol (IP) telephones cost around $136 for the least expensive 2 line model.
– If you wish to use an analog telephone, then an adapter is required. This costs about $75.
** All of our costs are published in our price list, which can be viewed on our web site, and downloaded. The only unknown costs are the taxes and government fees that vary by location (by state and public utilities commissions).
99.999% Reliable.  There are no moving parts, and it is very low power. The call reliability is dependent upon your Local Area Network and your Internet Connection. For answers to how the system works under various stressful conditions like internet or power outages, see the section below.
You have 30 days from the purchase date to return your system for a full refund (minus shipping & handling), following the Synergia Communications Warranty Policy, Quality Guarantee, Return Policy and Shipping Policy.

Performs well under pressure

For normal Local Area Networks with no power backup, No. If you need it to work, then it is fairly easy to install a Battery Backup and a Power Over Ethernet (POE) switch to power the telephones. You just need to plug your telephones into the POE switch and plug all your network equipment, including the Intuisis i1, router and modem into your Battery Backup. Depending on the size of the battery backup and how much equipment you need to plug into it, the time that your phones will work with no outside power varies.
It works internally, but you can not make and receive calls outside. All calls made to your company during this time will be routed to a Fail-over telephone number you specified when setting up the system. This can be another land line or a cell phone.
All calls made to your company during this time will be routed to a Fail-over telephone number you specified when you filled out the Form that describes how you wanted your Intuisis i1 set up. This can be another land line or a cell phone. This is done automatically when OnyxVoIP cannot reach the Intuisis i1 for any reason.

Synergia Frequently Asked Questions

Click Below for a complete list of all the FAQs  for our products.
Learn More
Site Support currently available within a 40 mile radius of Huntsville, Alabama

Synergia Frequently Asked Questions

Click Below for a complete list of all the FAQs  for our products.
Learn More
Site Support currently available within a 40 mile radius of Huntsville, Alabama