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VoIP Quality & Guaranteed Service Levels

Greg Carter Technical Quicksheet

    There are two options for the quality of VoIP phone calls: • Best Effort (the Public Internet) • Guaranteed (a Private Network). Here you will get a Service Level Agreement (SLA). There are cases when businesses require guaranteed phone call quality and reliability – hospitals, fire stations, police stations, call centers etc. But, most businesses do not require …

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VoIP Requirements & Internet Comparison

Greg Carter Technical Quicksheet

    Voice over Internet Protocol (VoIP) is the future of telephone service.  During the transition from the legacy Public Switched Telephone Network (PSTN) to a mix of PSTN and VoIP to pure VoIP, there are a few things that are needed, before you can have good VoIP service. You must have or get a good quality internet connection for …